為何要評估呢?因為圖書館是儲存資訊與知識的最大的倉庫,是母機構中的很大的投資。
所以評估圖書館會從 just-in-case到just-in-time。
Just-in-case: 以備不時之需,所以會準備全所有東西。
Just-in-time: 有需要就給,不必有庫存,需要再買。
Discoussion: Make a list of the good things about your library, and compare the items on your list to those on other lists.
公佈答案:
Beautiful Library ..... (誰寫的...)
Beautiful staff .... (誰寫的...)
有彈性的圖書館....(小蝶老師:好嗎?)
Large DB and E-Journal...(很多人寫...)
平衡館藏...(Peter問這個好嗎?大概大學圖書館會遇到...)
珍善本書...(線裝書,很特別)
A very long opening hours...
What makes a quality library?
1. Quality consists of the capacity to satisfy wants (Edward)
2. Quality is the degree to which a specific product satisfies the wants of a specific consumer (Gilmore)
3. The quality of a product depends on how well it fits patterns of consumer preferences (Kuehn & Day)
Service exchange relationship:

Why evaluate?
1. To verify if the services & collections match user needs: Professional, curricular, recreational, etc.
2. To alert us to any problem/deficiencies in services & collections
3. To demonstrate that services & collections have value - $$ well spent
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